Author Topic: Celestron Neximage 5 & iCap 2.2 - Crashes  (Read 286 times)

Joel Russell

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Celestron Neximage 5 & iCap 2.2 - Crashes
« on: December 24, 2017, 03:15:08 AM »
Hello Everybody,

I am having problems with my own NexImage 5 camera, or should I say the software, iCap 2.2.

Basically, after I touch the arrow slider, I get the blue screen on my PC.  I've tried it on a notebook and a desktop, the exact same in terms of crashing.
Has anyone else solved or experienced this matter?

PC Specs:

1.  Intel Quad Core Q6700 2.66GHz (maybe not an AMD)
2.  Windows 7 64 Bit
3.  6GB
4.  18GB free on main SSD, 700GB free on secondary HDD

I doubt that this is the problem (although I maybe wrong)... I've looked at a lot of posts on various forums/Google, I have not found any clue why this is occurring or anyone undergoing exactly the same (therefore I connected CN).  Admittedly my netbook That I used originally was a non spec Intel 0.5GB RAM, I wasn't expecting to have the same issue with my desktop.Many thanks,
Kevin



genssizafa

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Re: Celestron Neximage 5 & iCap 2.2 - Crashes
« Reply #1 on: December 29, 2017, 03:01:12 PM »
Have you tried updating the camera's drivers (open Support tab):

http://www.celestron...em-imager-(5mp)

John Fimbres

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Re: Celestron Neximage 5 & iCap 2.2 - Crashes
« Reply #2 on: December 29, 2017, 04:28:56 PM »
What do you mean by "sharpness slider"? I have not seen that. Now I have to plug in my camera and try to see what you mean. I have never heard of that problem though.

senbevekek

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Re: Celestron Neximage 5 & iCap 2.2 - Crashes
« Reply #3 on: December 31, 2017, 04:48:18 PM »
OK, under toolbars I turned on the box that says gamma and sharpness ( I keep this turned off when I image that's why I didn't know what you meant). When I turned it on, the sliders for both were all the way to the left (default?). I have never used them, but my results have been pretty good without it. You can see the rest of my pictures in my Astrobin link in my signature.Attached Thumbnails




Larry Hopkins

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Re: Celestron Neximage 5 & iCap 2.2 - Crashes
« Reply #4 on: January 01, 2018, 07:14:48 AM »
<sup>This is what my screen looks like when I image.</sup>Attached Thumbnails


gairiloocon

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Re: Celestron Neximage 5 & iCap 2.2 - Crashes
« Reply #5 on: January 04, 2018, 09:11:35 AM »
Use the up and down arrows next to the slider to make your changes. I've never had an issue, but I've never tried to drag the slider. I always have a specific setting I'm changing to, and the slider is too inaccurate for my tastes. I could suggest some gain and exposure setting for starting points, but they are dependant on the subject. Saturn, Jupiter, Venus, and the moon all have different settings.

nontpremlapi

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Re: Celestron Neximage 5 & iCap 2.2 - Crashes
« Reply #6 on: January 07, 2018, 10:03:46 PM »
This seems to be a glitch.
Try to reinstall the software, better yet start from 0. Remove the existing program, restart the computer. Install the software, I would even get a fresh download for the new install. Then try it.
It seems like either your download had an issue or the install had a hiccup.
You could just try to reinstall the same download.
You could try a fresh download on top of the existing install.
Or if these don't work remove and reinstall, it is just time. How much do you have and want to spend?                                             
Good Luck which ever you choose.

breakagalkit

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Re: Celestron Neximage 5 & iCap 2.2 - Crashes
« Reply #7 on: January 10, 2018, 09:43:39 AM »
Thanks for your replies, I shall try to uninstall &amp; reinstall the software... then try the button as opposed to the slider...

Finger crossed.

erbarmauhump

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Re: Celestron Neximage 5 & iCap 2.2 - Crashes
« Reply #8 on: January 11, 2018, 03:39:05 PM »
I tried uninstalling, reinstalling and updating the firmware and driver...

it hasn't resolved my problem

anpiecaga

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Re: Celestron Neximage 5 & iCap 2.2 - Crashes
« Reply #9 on: January 12, 2018, 12:23:54 PM »
Do you really feel that you need the sharpness slider? I never use it.

refiruppho

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Re: Celestron Neximage 5 & iCap 2.2 - Crashes
« Reply #10 on: January 12, 2018, 06:27:43 PM »
You can try to restore the windows to an earlier date after uninstalling the icap and then install the fresh new version 2.3 that should solve your problem.

Chris Ingram

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Re: Celestron Neximage 5 & iCap 2.2 - Crashes
« Reply #11 on: January 13, 2018, 05:27:55 AM »
Hi Kevin, just read your question although your post was a year and a half ago.  Perhaps you found a solution, however, this could serve others who might still be having similar issues today. I did had a similar issue with a high end HP Windows 10 LT. I ran ICAP 2.4 on both that LT and my PC that has a quad4/4gig video card. Narry an issue with frame rates, binning, or processor heavy requirements on the PC but alas, on the LT I did get the blue screen with binning at 4x, and frames above 30.  I suspect it's a video card issue in the final analysis.