Author Topic: CGX Mount Can't Find Home Position  (Read 5412 times)

erbarmauhump

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CGX Mount Can't Find Home Position
« on: December 27, 2017, 10:07:39 PM »
My new Celestron CGX Mount can't find the home position (which this mount is supposed to be able to do automatically). Sometimes it rocks back and forth, and other times is goes all the way to one side. I've created a video of the issue:

https://youtu.be/FBpGLzfTDCo



trualolalun

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Re: CGX Mount Can't Find Home Position
« Reply #1 on: January 11, 2018, 09:36:48 AM »
Happy New Year. If it's new, call the Dealer and Celestron. Don't mess with it, less you void the warranty.

Chad Fithian

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Re: CGX Mount Can't Find Home Position
« Reply #2 on: January 12, 2018, 03:09:55 AM »
Right, I'm not going to mess with it - and Happy New Year!

Jerome Fountain

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Re: CGX Mount Can't Find Home Position
« Reply #3 on: January 16, 2018, 11:14:50 PM »
happy new year! Send it back. That is just not right

ecapwaiwa

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Re: CGX Mount Can't Find Home Position
« Reply #4 on: January 20, 2018, 04:03:21 PM »
Agreed. This is a real let down. I'm going to send it back. Happy New Year!

ermaudyvi

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Re: CGX Mount Can't Find Home Position
« Reply #5 on: January 21, 2018, 12:55:48 AM »
This is probably an easy fix, if you had the mount for a few years and can open it up. But new mount, I agree, send it back. Bummer.

reaipasjime

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Re: CGX Mount Can't Find Home Position
« Reply #6 on: January 21, 2018, 03:57:58 AM »
Quote
This is probably an easy fix, if you had the mount for a few years and can open it up. But new mount, I agree, send it back. Bummer.


Yes, I would not be surprised if it's an easy fix, but I expect a new mount to work correctly out of the box.

togoseera

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Re: CGX Mount Can't Find Home Position
« Reply #7 on: January 21, 2018, 07:03:55 AM »
Saw your video.  Disheartening to say the least and I'm incredibly disappointed for you. The QC folks at Celestron must have skipped testing your mount or perhaps it is a simple fix, who knows.

I'm in the market for a new mount in 2017. Had my eye on the GGE-Pro for some time now. Then I saw this promising new technology with new pc control software.  I tend to be a mount bumper in the dark so the sensors to reset your alignment without having to redo a six star really interests me as well.

I also have been following another thread with a wobble issue at high magnification.  On top of that, I see this now you see it now you don't release, then non-release of the Cgx-l, a big brother to the Cgx promising the same technology but with a higher payload.

Seems to me Celestron should be all over these boards addressing concerns. As for now, I'll hold on to my money awaiting resolve and verification this mount is what they claim it to be.  Once all the bugs are worked out and I start seeing these tech issues subside, perhaps I will make a decision then.

Trendsetters Branch

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Re: CGX Mount Can't Find Home Position
« Reply #8 on: January 26, 2018, 01:26:14 AM »
I had a feeling I may have been too early jumping in on this mount. I should have waited longer.

Jeremy Swaine

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Re: CGX Mount Can't Find Home Position
« Reply #9 on: January 31, 2018, 01:08:44 AM »
Hi,

Quote

My new Celestron CGX Mount can't find the home position (which this mount is supposed to be able to do automatically). Sometimes it rocks back and forth, and other times is goes all the way to one side. I've created a video of the issue:

https://youtu.be/FBpGLzfTDCo

Certainly looks odd.., However, it'd be interesting to know: -
What did you set as the Home Position?
Howdid you set the home position, exactly?
What EXACTLY did you do before what is shown as the start of the footage?
What did you get from running the Factory Reset feature?
Best.., and good luck.,

skybsd

trodnenwisen

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Re: CGX Mount Can't Find Home Position
« Reply #10 on: January 31, 2018, 06:06:06 AM »
Quote
Hi,

Quote

My new Celestron CGX Mount can't find the home position (which this mount is supposed to be able to do automatically). Sometimes it rocks back and forth, and other times is goes all the way to one side. I've created a video of the issue:

https://youtu.be/FBpGLzfTDCo

Certainly looks odd.., However, it'd be interesting to know: -
What did you set as the Home Position?
Howdid you set the home position, exactly?
What EXACTLY did you do before what is shown as the start of the footage?
What did you get from running the Factory Reset feature?
Best.., and good luck.,

skybsd

Thanks for the questions, here are my answers:

1 & 2. I did not set the home position.That is controlled from internal home sensors and should be automatic with this new mount.
3. I did not do anything before the start of this video other than put it together outside. The only setting I changed in the handset was to make the font bold.
4. I did not run the factory reset feature. Why should I have too? I never had to on previous mounts.

itupmenra

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Re: CGX Mount Can't Find Home Position
« Reply #11 on: February 02, 2018, 04:06:42 PM »
Chuck,

I love your videos! Watched three of them this morning!

Welcome to Cloudy Nights!

HA

praccelreber

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Re: CGX Mount Can't Find Home Position
« Reply #12 on: February 04, 2018, 12:29:21 PM »
Quote
Chuck,

I love your videos! Watched three of them this morning!

Welcome to Cloudy Nights!

HA

Thanks!